FAQs

ClusterCon is a virtual fan convention planned by the LockNation Planning Committee. It is a FREE virtual fan event meant to provide a special opportunity for all members of LockNation to interact with the creators of the series (books and show).

ClusterCon will stream live on our YouTube channel and feature three panels: one about the design of the show, one about the books and upcoming comic adaptation, and one with members of the production team.

Each panel has two parts:

1. A moderated Q&A, where interviewers ask panellists pre-approved questions (including some submitted by LockNation).
   
   

2. An audience section, where fans can ask their own pre-approved questions directly.

All panels will be available to watch live and rewatch later on YouTube.

8th November, 2025

Everyone is welcome! LockNation especially (it's an event for us, after all!) but anyone inside or outside of the fanbase is welcome! However, to be a participant of ClusterCon’s Q&A portion (Section Two), you do need to confirm you're over the age of 18 or have parental permission to participate.

Please check our guests page for more information on our guest panellists.

No. We have no special knowledge of Season 2 renewal talks. ClusterCon is a celebration of the Lockwood & Co. materials that currently exist, including the books by Jonathan Stroud, the 2023 show by Complete Fiction Pictures and the upcoming French comic adaptation by Rachele Raka. Additionally, it is a celebration of the vast worldwide community that has come about because of these media.

Yes! The panels will be recorded and saved to the ClusterCon Youtube channel so LockNation may revisit and rewatch these interviews to their (our) heart's content.

We understand some may feel disappointed about time zones or unanswered questions. Please know Team ClusterCon has devoted countless hours to making this event as accessible and inclusive as possible. Our panellists have generously volunteered their time so the convention remains free, reflecting our belief that LockNation is for everyone, regardless of location or financial circumstances. While we know we can’t meet every need, all of our decisions were made in good faith to maximize participation and representation across our global community.

We have an official ClusterCon Twitter account which you can follow for updates.

We also have a Youtube Channel where we will also livestream ClusterCon from.

We also have a Discord server for LockNation to hang out in and help plan different events pertaining to Lockwood & Co.!

All audience-asked questions will be curated and then pre-approved in accordance with the guidelines that have been provided by the panellists. Please understand that there will be a limited time frame for questions and not all of them can be used.

Team ClusterCon will do our best to ensure everyone who has submitted a pre-approved question and wants to ask it gets a chance to ask their own; however, we request your understanding regarding the logistics of the event and our panellists' time.

You will be able to submit your questions for our panellists and your preferred mode of asking through the form on our website. You may select if you'd like an interviewer to ask this question or prefer to ask this question yourself. You can also opt to have your question asked anonymously.

PLEASE NOTE: Submitting questions does not guarantee selection.

If you are selected to ask a question during Section Two of a panel, we will contact you with further information on the technical process. We do ask that you have your mic and camera on, to make it a smooth experience for everyone.

PLEASE NOTE: ClusterCon will be RECORDED and livestreamed to YouTube, and by asking your question yourself you CONSENT to being a part of that recording. If you are uncomfortable with this, and would prefer to just submit a question that the interviewers may ask on your behalf instead, please select that option when submitting your question.

If you have a question for one of the panellists but are unable to/do not want to ask it yourself for any reason, feel free to submit it in the form. You may select the option for interviewers to cite your name when asking the question, OR remain anonymous.

Please understand this is not a guarantee that your question will be asked. Due to the limited time frame, selections have to be made. Team ClusterCon will endeavour to ask as many LockNation-submitted questions as possible.